Frequently Asked Questions

Daemon and Wallet

How can I re-sync the blockchain?

Close any Cirquity related software, then go to %APPDATA%, and delete the Cirquity folder.
Reopen cirquityd / the GUI wallet and let it re-sync.

Alternatively, check this guide for instructions on how to use checkpoints for a quicker sync, or try a remote node

I'm getting a "corrupted blockchain" error like this?

2018-May-07 15:52:19.877323 INFO    Initializing core
2018-May-07 15:52:19.908530 INFO    Importing blocks from blockchain storage
2018-May-07 15:52:19.908530 ERROR   Corrupted blockchain. Block with index 428973 and hash aafa7fd33d476535188bdd9e86ba51bb5e058be8e52367b78e9c0c03e74299c5 has previous block hash 2c0cf6c07612b9e1ea19c6922a56746b83cb42c7b11edfc4b185572225bb0f20, but parent has hash 26189359b64d4bb357a04b102a42a01d2771a3f3d80db3ca1b7395a2aeaede4a. Resynchronize your daemon please.
2018-May-07 15:52:19.924135 INFO    Closing DB.

Re-sync your daemon from scratch

I'm getting a "Genesis block hash was not found" error like this?

2020-Mar-26 13:41:31.655981 ERROR   Failed to get wallet sync data: Genesis block hash was not found.

Re-sync your wallet from scratch

Using Desktop GUI

Backup your wallet then close your GUI Wallet
Delete the .wallet file
Then open the GUI Wallet and re-import your wallet. It should start counting up the blocks and printing out your transactions as it gets to them.

I've opened the wallet, and I'm getting lots of messages like "Your cirquityd isn't fully synced yet!"

Until you are fully synced, you won’t be able to send transactions, and your balance may be missing or incorrect!

Your daemon hasn't finished syncing yet. Keep cirquity-wallet open, and wait until you are 0 days behind the current block, and for the daemon to print out a green message saying Successfully synchronized with the Cirquity Network.
You can also type status in the daemon and press enter to see the current height it's at.